Support
Last updated: June 26, 2026
Use this page to contact StayWise Admin support, report access issues, ask for help with subscriptions, or request guidance about account data.
Support channels
- General support: suporte@staywise.pet
- Privacy and personal data: privacidade@staywise.pet
What to include
- Your account name and email address.
- Your business name, if applicable.
- A short description of the issue and steps to reproduce it.
- Screenshots, if they help explain the case.
Subscriptions and billing
iPhone subscriptions are processed by the Apple App Store. To cancel, renew, or request Apple billing support, open your Apple ID settings on the device and go to subscriptions.